Frequently Asked Questions (FAQs)

Ordering Online

This section covers Frequently Asked Questions about payment, shipping, refund, and order status for all Thieme products. Please select a region below to get started.

Electronic Products

The Electronic Products FAQ contains valuable information about Thieme's electronic products including: CD-ROMs, DVD-ROMs, Thieme Teaching Assistant, WinkingSkull.com, Thieme E-book Library, Thieme eJournals and Thieme-connect.

General Policies and Guidelines

TheĀ General Policies and Guidelines FAQ contains Thieme policies and links to other helpful guidelines.

Examination and Desk Copies

Professors who wish to adopt Thieme products for their classes can request complementary examination and desk copies for evalution. This section contains questions and answers about this process. Please select your region below to get started.

Contact Information

The Contact Information FAQ provides questions and answers about how customers can purchase from Thieme. Please select a region below to get started. For a brief overview of our contact details, please go to our contact details section.